Banks are reporting a new wave of fraud involving scammers impersonating legitimate financial institutions. Customers are being contacted by phone, text, and email by individuals claiming to represent their bank. These fraudsters often use publicly available information—such as employee names from bank websites or social media—to appear credible.

The scammers are asking for sensitive information, including online banking credentials, company IDs, and tax identification numbers. Some victims have reported receiving emails from fake domains that closely resemble legitimate bank addresses.

In several cases, customers who shared credentials saw unauthorized transfers and fraudulent activity on their accounts. Fraudsters have also been observed using newly opened accounts to move and withdraw stolen funds.

Some institutions have noted a possible connection between affected customers and those who previously received PPP loans, though this link has not been confirmed. Regardless, we want ALL our customers to be cautious.

What Customers Should Know

• Your bank will never contact you unexpectedly to ask for online banking passwords, tax ID numbers or full account information by phone, text, or email.

• If you call the bank, staff may ask for verification details to confirm your identity — but they will never request your full password or ask you to share a one-time security code sent to your device.

• Always verify suspicious messages by contacting us directly using official phone numbers 1-800-669-0341 or our website link www.psbnewton.com .

• Be alert for unexpected transfer requests or changes in account activity.

Financial institutions are working together to share information and mitigate these scams. Customers are encouraged to remain vigilant and report any suspicious activity immediately.